Patient Experience Solutions

The Patient Experience Initiative develops tools to provide more effective ways to engage with patients in the design and execution of clinical studies. These tools aim to improve engagement and partnership between biopharmaceutical companies and patients to create better experiences for clinical study participants.

Find out more below:

Navigate to the Patient Experience Toolkits

Click below on the toolkit you would like to know more about.

Design clinical studies with patient inputs
Patient Protocol Engagement Toolkit

A clinical study engagement toolkit composed of:

  • Sponsor-facing operational user guide*
  • Resource guide* with question bank
  • Templates to enable study sponsors to engage with patients during clinical study design
Gather patient feedback during clinical studies
Study Participant Feedback Questionnaire Toolkit

A clinical study participant feedback toolkit composed of:

  • Socialization Presentation, which includes background information for initial Sponsor discussions
  • Implementation user guide
  • Set of 3 Study Participant Feedback Questionnaires (beginning, during, and end of study) and a Question Bank Addendum
Show appreciation to clinical study participants
Gratitude Toolkit

A toolkit designed to enable study sponsors and sites to show appreciation to clinical study participants. It is composed of the following:  

  • Implementation User Guide 
  • Customizable templates 

Check out how we developed the P-PET and SPFQ Toolkits: